Managed IT & Cyber Security for Sheffield Businesses
Helping Sheffield businesses innovate, grow and succeed with proactive IT Support, Managed Cyber Security, Cyber Essentials Certification, AI & Automation and strategic technology guidance.
Supporting Sheffield Business Success
Sheffield has always been a city built on innovation. From globally recognised steelmaking and engineering heritage to its growing advanced manufacturing capabilities and thriving professional services sector, Sheffield businesses are continually finding new ways to evolve and succeed.
And technology is playing an increasingly important role in that success and TwentyFour IT Services are supporting Sheffield businesses to make better use of technology with reliable IT Support, industry-leading Cyber Security and strategic solutions designed to improve productivity, strengthen resilience and support future growth.
Whether you are a professional services organisation looking to improve your IT infrastructure, a growing business wanting to strengthen Cyber Security, or a manufacturer exploring the opportunities of AI & Automation, our team is here to help your business grow and succeed.
With 24/7/365 support, specialist technical expertise and an approach built around understanding your business, we provide more than just traditional IT Support.
We help you create a secure, efficient and future-ready technology environment.
Managed IT Support for Sheffield Businesses
When was the last time your business reviewed whether its technology was actually helping employees work more efficiently? For many businesses, "IT Support" is still seen as reactive, as something you only need when a computer stops working, an application crashes or someone forgets their password. However, effective IT Support should be doing much more.
At TwentyFour, our Managed IT Support Services take a proactive approach to keeping your technology reliable, secure and performing at its best. Through continuous system monitoring, proactive maintenance, patch management and our 24/7/365 Service Desk, we work to identify potential problems before they impact your operations.
Beyond traditional support, we also support Sheffield businesses with Microsoft 365, Cloud Services, Network Infrastructure, endpoint management, hardware procurement and wider technology projects. Whether your team works from a single Sheffield office, across multiple business premises or remotely throughout the UK, we can ensure that you have a consistent and dependable technology experience.
And if your business already has an internal IT department, our Co-Managed IT Support Services provide additional expertise for your internal team, specialist resources and support beyond traditional office hours, making sure you have support when your team needs it.
Cyber Security Services in Sheffield
As businesses continue to embrace new technologies, cloud platforms and digital processes, protecting the information and systems they rely upon has never been more important. Cyber threats are constantly evolving, and businesses of every size can find themselves targeted. Whilst we hear about the big attacks in the news... the reality is that the majority of cyber attacks target Small to Medium Sized Businesses.
- For a Sheffield manufacturer, a ransomware attack could interrupt access to production schedules and essential operational information, causing days (or weeks) of downtime.
- For a law firm or accountancy practice, a compromised account could expose confidential client data, causing its own set of legal problems, regulatory compliance issues and reputational damage.
- And for a creative agency or technology business, losing access to important files, intellectual property or cloud systems could have serious consequences for both the business and its clients.
Regardless of the industry you operate in, Cyber Security is the responsibility of everyone in the business and should be an essential part of your wider business strategy. At TwentyFour, we provide Managed Cyber Security Services designed to protect Sheffield businesses against modern cyber threats.
We provide continuous monitoring through our 24/7 Cyber Security Operations Centre (CSOC), Endpoint Detection and Response (EDR), vulnerability management, active email threat protection, Zero Trust security solutions and Identity and Access Management.
We help businesses to strengthen their security policies, manage access to sensitive information, ensure that they have Business Continuity processes & solutions in place, and prepare for the potential impact of a cyber incident.
Rather than simply installing security software and hoping for the best, we take a proactive approach to protecting your business. Remember, cyber resilience costs far less than cyber attack remediation.
Cyber Essentials & Cyber Essentials Plus Certification in Sheffield
For many businesses in Sheffield, and indeed throughout the rest of the country, Cyber Security is no longer simply an IT consideration. Customers, suppliers and commercial partners increasingly expect businesses to demonstrate that appropriate cyber and data security controls are in place.
This can be particularly important for businesses working within complex supply chains, professional services firms handling confidential information, and businesses bidding for contracts/tenders.
Cyber Essentials and Cyber Essentials Plus are a way for your businesses to demonstrate that you take Cyber Security seriously through a UK Gov and NCSC backed certification that is recognised across all industries in the UK.
Cyber Essentials focuses on five fundamental security controls, covering firewalls, secure configuration, security updates, access controls and malware protection.
Cyber Essentials Plus builds upon these requirements through additional independent technical testing, providing greater assurance that the required controls are operating effectively.
TwentyFour IT Services is an official IASME Licensed and Accredited Cyber Essentials and Cyber Essentials Plus Certification Body.
This means we can provide end-to-end support to ensure businesses become certified, directly assessing and issuing Cyber Essentials and Cyber Essentials Plus certifications to businesses throughout Sheffield and the UK.
We also provide practical guidance and support throughout the certification journey, helping businesses understand the requirements, identify potential gaps and make the necessary improvements to their security arrangements.
Whether your business is preparing for certification for the first time, looking to progress to Cyber Essentials Plus or approaching a renewal, our team can help you navigate the process.
And because Cyber Security shouldn't be treated as a once-a-year exercise, we also provide ongoing Cyber & Data Compliance Management services in line with ISO/IEC 27001.
AI & Automation Solutions for Sheffield Businesses
Sheffield has a growing reputation for technology, along side its long history in innovation and advanced manufacturing.
From the digital businesses and creative agencies operating across the city to engineering and manufacturing companies developing new products for businesses around the world, technology continues to create opportunities for businesses to work differently and Artificial Intelligence and Automation are becoming an important part of that conversation. But what could they actually mean for your business?
Perhaps your employees spend hours manually transferring information between different systems. Your customer service team might be handling the same enquiries repeatedly, or your management team could be spending valuable time compiling reports. These are all areas where AI & Automation may be able to help.
At TwentyFour, we work with Sheffield businesses to identify opportunities to improve productivity, streamline processes and make better use of their existing technology.
- For professional services organisations, this could involve using AI tools to support document creation, data retrieval, live dashboards of vital business information and everyday administrative tasks.
- For manufacturers, automation could help improve the flow of information between business applications, reduce repetitive data entry or simplify reporting.
- For digital and creative businesses, AI tools may help teams organise information, automate routine workflows and dedicate more time to work that requires their specialist expertise.
It is important to remember that introducing new technologies such as AI & Automation should never come at the expense of your Cyber Security or Data Protection responsibilities.
Our tailored approach combines practical AI & Automation expertise with our wider understanding of Cyber Security, Compliance Management and IT Infrastructure. We help you understand the opportunities, consider the potential risks and introduce technology that delivers genuine business value.
vCIO Strategic Technology Guidance in Sheffield
Where do you see your business in a year? Three years? What about five years? The technology decisions you make can have an increasing impact on your business' success and growth.
Should you move more of your systems into the cloud? Is your existing infrastructure able to support expansion? Are you using out dated or unsupported technologies? Are you investing enough in Cyber Security? And which new technologies and solutions could help your businesses become more competitive? Without a clear technology strategy, answering these questions can be difficult.
Our Virtual Chief Information Officer (vCIO) service gives Sheffield businesses access to experienced, board-level strategic technology guidance, without the need to employ a full-time Chief Information/Technology Officer. Working alongside your senior leadership team, we help develop a technology roadmap aligned with your commercial objectives.
This includes reviewing existing systems, planning future investments, managing technology budgets, developing Cyber Security strategies and identifying opportunities for Digital Transformation.
- For an engineering or manufacturing company, this could involve planning infrastructure investments to support business expansion or modernisation.
- For a growing professional services business, it might mean improving cloud infrastructure, strengthening data protection and reviewing opportunities for AI & Automation.
- For an ambitious SME, our vCIO services can provide the specialist guidance needed to ensure that technology investments are made at the right time, for the right reasons.
Rather than simply focusing on what technology your business needs today, we help you prepare for where you want to be tomorrow.
Complete Technology Solutions for Sheffield Businesses
Your business IT environment is made up of more than just computers, servers and software. It is a combination of the systems, infrastructure, data, applications and processes that enable your employees to work and your business to operate. That is why we believe IT Support, Cyber Security, Compliance and Digital Transformation should work together.
Alongside our Managed IT Support, Cyber Security, Certification, AI & Automation and vCIO services, TwentyFour also provides a wide range of specialist technology solutions across; Microsoft 365 and Azure, cloud migration and management, secure network infrastructure, business Wi-Fi, endpoint management, Business Continuity and Disaster Recovery, secure backups and wider infrastructure projects that support your business growth.
For businesses looking to modernise their operations, we can also help assess existing applications and processes, improve connectivity between systems and support the introduction of new technology and automation to improve productivity and efficiency.
By bringing these services together, we help businesses to create a more secure, efficient and resilient technology environment.
Supporting Sheffield's Diverse Business Community
Sheffield has one of the most diverse business communities in the UK, with industries ranging from traditional manufacturing and engineering, to modern technology, creative services, healthcare, charities and professional services. Whilst these businesses may operate very differently, they share a common need for reliable, secure and efficient technology that supports their operations and growth.
- For manufacturers and engineering companies across the Lower Don Valley and Attercliffe areas (or even towards the outskirts in areas such as Dinnington), keeping business-critical systems available and protecting sensitive operational information can be essential to maintaining productivity.
- For growing digital businesses and creative agencies operating around Sheffield city centre, Kelham Island and the wider city, dependable cloud services, secure collaboration tools, trusted connectivity and scalable IT Infrastructure can support growth and innovation.
- Professional services organisations, including solicitors, accountants and property businesses, also face increasing expectations around data protection, Cyber Security and maintaining the confidentiality of their clients' information.
- And for businesses operating within Sheffield's healthcare, research and technology sectors, managing sensitive information and maintaining dependable systems can bring additional technical and compliance responsibilities.
At TwentyFour, we understand that different industries (and even different businesses in the same industries) have different challenges. This is why, through our "Know Your Client" approach, we take the time to understand how your business operates across all departments, what matters to your employees and customers, and where your technology needs to take you. Rather than assuming every business needs the same solutions, we provide tailored services built around your individual requirements.
Why Choose TwentyFour for IT Support in Sheffield?
Choosing an IT Support provider shouldn't simply be about finding someone who can fix a technical problem when you experience it. It should be about finding a partner who understands your business, takes the time to build relationships and can provide the expertise needed to support your long-term success.
With our proud South Yorkshire heritage, TwentyFour is well positioned to support businesses across Sheffield and the wider South Yorkshire region. Currently supporting more than 17,500 users in 19 countries across a wide range of industries, from manufacturing and logistics to law, accounting, property and other professional services. Our team of more than 50 specialists brings together expertise across IT Support, Managed Cyber Security, Compliance Management, Cloud Services, AI & Automation and strategic technology planning.
Our approach is built around understanding the challenges your business faces and providing practical, tailored solutions that help you overcome them in line with your wider business growth strategies. With 24/7/365 support, proactive monitoring, dedicated account management and strategic guidance, we aim to make your life easier while helping your business get more from its technology investments, and because our services extend far beyond traditional IT Support, with partners across a wide range of key industries, we can continue to support your business as its needs evolve.
Reach out to our team to find out more.
Frequently Asked Questions About IT Support & Cyber Security in Sheffield
Do TwentyFour provide IT Support for businesses in Sheffield?
Yes. TwentyFour IT Services provides 24/7/365 Managed IT Support, Cyber Security and specialist technology services to businesses throughout Sheffield and the surrounding South Yorkshire region. Our headquarters are located at Doncaster Lakeside, and we provide both remote and on-site services according to your business's requirements.
Can TwentyFour support Sheffield manufacturing and engineering businesses?
Can our Sheffield business achieve Cyber Essentials or Cyber Essentials Plus through TwentyFour?
How can AI & Automation help a Sheffield business?
Can TwentyFour work alongside our existing IT department?
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