IT Infrastructure Management

What is Infrastructure Management?

Our IT infrastructure management service (IMS) is about administering and managing technology, information, and data proactively. Its scope ranges from the desktop to networking, storage, data, security, and cloud-based services - not forgetting the people employed to keep everything working.

IT infrastructure management deals with the oversight of key infrastructure elements that are required to deliver business services. This can include software applications and networking components, but the primary focus of IT infrastructure management is typically on physical components such as computer and networking hardware and the facility itself.

Our IMS service is designed to keep your business running smoothly. Your infrastructure might cover all hardware, software, servers, and more. We offer support with everything from hardware maintenance and Wi-Fi infrastructure to licensing and virtual desktops, cybersecurity, and business resilience. Indeed, where useful, we have a sister company that can concentrate on the business processes optimization, while we concentrate on the IT installation and optimization.

Our Approach

We manage your software upgrade cycle to keep your company’s software up to date with the latest security patches, new features, and bug fixes. Additionally, we can help you with process and policy compliance to make sure your business is following the rules and regulations that apply to it.

Our IT infrastructure management approach is divided into three sub-categories of management: systems management, network management and storage management. This three-pronged approach allows us to finely manage your IT infrastructure needs and support you where necessary.

• Systems Management
• Network Management
• Storage Management

We have a wide range of experience across all IT installation and infrastructure, making us an end-to-end solution provider. One point of contact, for account management, ensures that you are getting the best service and support. Our experienced team can work with Cloud and on-premises solutions, but we also provide sensible unbiased advice, ensuring you get the best in class for your business.